Frequently asked questions & answers (FAQ)

Here we have compiled the most important questions. If there are still questions, they can always be asked very gladly at [email protected].

What do I need to install WordPress or WooCommerce with the installer?

You only need a normal web hosting with domain, database and FTP access. You only need to upload the installer files to the web server via FTP, run the installer and enter the database access data during the installation. After that, the ready-installed WordPress website or WooCommerce webshop with the dummy data is available to you for personal setup and content maintenance. With our installation guide you can implement the individual steps very easily.

Which web hosting is suitable for WordPress and WooCommerce?

Many providers offer special hosting packages for WordPress. In conjunction with good caching, WordPress websites already run quite well with this. However, for a WooCommerce webshop we recommend hosting with high performance and security.

We have had very good experiences with the following packages from All-Inkl, which are very suitable for running a WooCommerce online store:

What other costs are incurred?

In addition to the cost of our packages, the only costs incurred are the hosting and domain costs for the operation of the website / webshop.

No paid plug-ins are included in the installer packages, so there are no ongoing license costs. Only if you use paid plugins because of additional functions and features you will have to pay additional but mostly small license fees.

What if I need help?

We are constantly trying to expand our tutorials and knowledge base. Here you should also get helpful answers to most of your questions.

For the two Complete packages, free support is available for four weeks after the website or webshop has been implemented. Otherwise, there is the possibility to book our paid support at any time and only if needed. This guarantees you – even with difficult questions or problems – to get reliable help for the safe operation of your online business. You can easily book our paid support as a budget package. We then only charge the requested services to the previously booked budget to the minute and transparently. Budgets that have not been consumed can still be used.

Is it possible to extend the website / webshop?

Yes, because our solutions are not modular systems. WordPress and WooCommerce can be extended arbitrarily and without limits. We already deliver the installations with all important functions, but there are also individual wishes that can only be fulfilled via a special plug-in.

What about updates for WordPress, WooCommerce and PlugIns?

By default, we deliver the installations with the auto-update function enabled. I.e., the individual components are automatically updated to the current status.
For large online stores, this can be a risk, which is why the auto-update function should be disabled. However, the updates can then be performed by clicking on the individual modules after they have been tested in advance in a staging (also included).

How are WordPress and WooCommerce secured?

In addition to the recommendation for secure web hosting (All-Inkl), our packages can be extended with an end-point firewall (WAF) and a malware scanner via the WordFence plug-in. This would also enable further security measures such as login security (2FA, login page CAPTCHA, limiting login attempts), live traffic and advanced rule-based blocking.

Via the Auto-BackUp plugin installed in all packages, website data can easily be backed up regularly and automatically to an external data server or cloud (e.g. Google Drive).

What is the difference to a normal WordPress theme?

Our installation files already contain all the important plug-ins and are preconfigured so that they only need to be adapted to your own project and filled with content. With a pure WordPress theme, these components are missing and a complete WordPress installation is still required. Incidentally, it is also possible to use a different WordPress theme in our installation packages if you prefer to use a specific design of a WordPress theme available on the market.
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